Selling your home is a big step. With our Six Home Seller Satisfaction Guarantees, you can confidently move forward. At Trade My Home, we are committed to making your real estate home sale in San Jose smooth and rewarding.
1) Communication Guarantee
We update you weekly on the progress of your home sale. If you call us, a qualified team member will return your call within 24 hours. Guarantee: If we fail to update you weekly or don't return your call within 24 hours, we will give you $100 cash.
2) Honest Promises Guarantee
We believe in transparent and honest communication. We won't make unrealistic promises to win your business. Instead, we tell you exactly what we can and will do and won't do in plain language. When we list your home, we provide a detailed Professional Service Agreement in writing. Guarantee: If we fail to honor our agreement at any time, we will give you $100 cash.\
3) Reality-Based Selling Price Range
We aim to get you top dollar for your home, and our track record proves it. We won't play games by promising an unrealistic price just to get your listing and then pressure you with low offers. Guarantee: For every $5,000 we sell your home for below the agreed-upon range, we will give you $500 cash (up to $1,000). Then, you will also buy your home at a pre-agreed price whenever you like.
4) Reality-Based Timetable
We have a complete marketing program to sell your home. You'll know in advance what will happen step-by-step and receive weekly updates. We also set a target range for when your home will sell. Often, we sell homes faster. Guarantee: If we don't sell your house within 59 days, we will give you $100 for each week after that (up to $1,000). We will also buy your home at a pre-agreed price whenever you like.
5) Presentation of Experience and Track
Record Everything we say about our team is summarized in our “FACTS” brochure. Guarantee: This accurate and factual representation is supported by documentation provided upon request.
6) Qualified Buyers Guarantee
We understand that buying or selling your home is a big life change. Our team is here to help you every step of the way. We are innovative and passionate, adapting quickly to the ever-changing San Jose real estate market to get the best results for you and your family. Strong relationships are the foundation of our success and drive our pursuit of excellence.